Fixed telephony management

ESKOM can effectively manage your fixed telephony system. Engineers take the responsibility for activities connected with optimal configuration and constant supervision over operation of devices that enable the maintenance of this type of connection. In result, your organisation is provided with a completely efficient environment of fixed telephony.

Smooth communication via fixed telephone

ESKOM has worked on solutions for fixed telephony (Cisco, Asterisk) for many years. ESKOM experts’ qualifications allow for smooth and efficient configuration as well as effective result monitoring which, in effect, minimises failure or interruption possibility. Telephone users can focus on their work without any concerns.

Fixed telephony management service involves such activities as:

  • administration of local telephone exchange,
  • administration of local telephone numbering system,
  • IVR system administration,
  • administration of voice recording system,
  • system reconfiguration according to your expectations,
  • system monitoring,
  • update of device software according to manufacturers’ recommendations.

17+

Years of experience

60+

Specialists involved

2

ISO certifications

4

Data processing centers

24

/

7

/

365

24/7 L1 and L2 service care

200+

Customers

24+

Technology partners

6

Competent departments