IT Outsourcing for medium and large sized companies
IT Infrastructure Management
Nowadays, reliable and efficient IT services are a must in every single area of activity. For these to be provided at an appropriate level, what’s needed, apart from proper infrastructure, are engineers, experts operating in specific areas, engaged in managing IT environment.
HelpDesk / ServiceDesk
Technical assistance provided to users in performing everyday activities translates into rapid reaction to unexpected turns of events. Service desk department staff are there to fix your problem in no time, so that you may enjoy corporate functionality as soon as possible.
Security of information and processing of personal data
Managing information security and personal data protection represents a series of tasks, starting from drafting of relevant policy and procedures, which outline a given manner of conduct, through definition and implementation of protection standards, all the way up to shaping attitude and conduct within Organisation.
Hosting and Cloud Services
IT infrastructure is part and parcel of virtually every business, but buying and maintaining it generates high costs. IT services are based on a calculating cloud have the advantage over services based on the traditional IT infrastructure.
Odpowiednie wykorzystanie dostępnych aplikacji może znacząco wpłynąć na podniesienie efektywności biznesowej organizacji, zwłaszcza jeżeli zostanie spełnionych kilka warunków, m.in. adekwatna do potrzeb konfiguracja, kompetentna i przeszkolona obsługa oraz bezpieczeństwo i ciągłość pracy.
Outsourcing of staff consists in entrusting to an external partner different kind of tasks and projects by delegating staff for accomplishing them.
ESKOM IN NUMBERS
“The installation was instant. ESKOM representatives came to our school and connected the entire infrastructure to access points within one day. I also contacted the employee who remotely configured our network – he performed it in a jiffy”.
“Thanks to ESKOM, we have access to qualified IT staff, which comprehensively takes care of our IT infrastructure. It is very important to us, because we are not allocating extra places in our offices to yet another department. We can count on the help of ESKOM 24-hours a day. All that is needed is to report a given problem, and ESKOM comprehensively takes care of a given task at hand”.
“In our case, ESKOM was the provider of both hardware and contracted consulting services. Extensive experience and high competence of experts in HP hardware platform installation and configuration turned out to be the key factor in successfully finishing the project. After each stage, the experts – in cooperation with us – reviewed the works results and verified whether they had been properly installed and at the same time shared the knowledge with our IT team on implementation processes and further administration for maintenance of the system.”
„The cooperation between the Unilink Cash developers and our partner’s specialists was always effective and without serious problems. An additional advantage was the price of services and technologies, tailored to our requirements and budget of our constantly developing business. I am very satisfied with the fact that we have such a partner as ESKOM, because it helps us to solve not only technological issues but also supports us in business matters”.
“The ESKOM company prepared the Proof of Concept for the migration of 12-year-old OSIG infrastructure to x64 architecture. Thanks to this, we were sure that the migration would be successful and that our financial means would suffice.”
“The greatest success of this project was the speed and proficiency with which we were able to conduct it. Everything works virtually immediately, we also enjoy guaranteed technical support of very high quality.
Nonetheless, we are most satisfied with the fact that our business department is content as the new platform provided it with a tool for more efficient and flexible operation.”