The offer includes IT services to optimally prepare your workstation environment, thanks to which your employees can effectively perform their duties without fear of disturbances resulting from incorrect device or system installation or configuration.
Efficient and disturbance-free hardware and software operation
ESKOM specialists, combining their professional experience with various providers' solutions and well-identified needs of the Client, begin to configure devices and install software. Both producer recommendations and knowledge of the enterprise operation manner are taken into consideration in the process. The final effect is a workstation environment optimally fit for the operation of tasks performed by your personnel.
The service includes the following components:
- operating system installation
- office software installation
- installation of other components according to the Client's instructions
- system and software update
- preparation of fully-prepared system clone-image
- IT Infrastructure Monitoring
- Remote support
- Support in Launch of Startups and Foreign Branches in Poland
- IT office equipment management
- User rights management
- Mailing service management
- User environment administration (Desktop Management Servi...
- Update of the user’s environment (Desktop Update Service)
- HelpDesk (Contact centre)
- HelpDesk (Report Registration System)
- Workstation cloud backup - BaaS
- Antivirus system (workstations)
- Ordering hardware and software